The factory used to be lit by tube lights, the floor was dark with oil and coolant soaked in from innumerable spills from the hundreds of trial assemblies of special purpose machines, and the air was redolent of the smells of machine oil, coolant and grease.
Purchase of part for machines was a HUGE challenge.Nothing was available locally in Pallikaranai and all parts had to be purchased from Mount Road or George Town
and the excitement of each installation merited heated discussions and arguments, with with the whole team wanting to know everything about the machine design,the commissioning problems and the customer feedback.
Voltas were our sales agents. This gave us access to the
industrial markets in India. When we parted with them, we established our own
network by carrying a chuck in a box from customer to customer. PV*,
Jagannathan**, LSM*** have trudged for miles carrying an Hand Operated Chuck in a suitcase to
demonstrate and sell. In the old days one just walked into any establishment
and expect to be welcomed with warm hospitality and friendship and a
willingness to learn. Today one has to fix an appointment and cross the
“security barrier” before one can meet a prospective user.
The dedication and the perseverance of our sales team paid
off with GMT establishing itself as the most reliable brand for chucks in the Indian market.
*PV – P.Venkat Raman, Founder, GMT
**K.Jagannathan – currently the Executive Director-Sales
& Marketing, GMT
***LSM – L.Subramaniam – currently the General Manager, GMT
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